Refund Policy

Last Updated:

Thank you for choosing Adel Reyad services. We value your satisfaction and aim to ensure a positive experience. This policy explains the terms and conditions for refunds and cancellations across all our services.

1. Scope of Policy

This refund policy applies to all services provided through our website, including hosting, design, web/app development, marketing, and other digital solutions.

2. Refund Period

Refund requests must be submitted within 7 days from the purchase date, provided the service has not yet started or any part of it has not been delivered.

3. Non-Refundable Cases

• When the service has already been delivered or partially executed.
• Custom digital products or software developed specifically for the client.
• Domain names, licenses, or paid advertisements once purchased.
• Monthly subscriptions that have been partially used.

4. How to Request a Refund

To request a refund, please contact us by email within the allowed refund period, providing your order details and invoice. Requests will be reviewed and responded to within 5 business days.

5. Refund Method

If approved, refunds will be processed to the original payment method within 7–14 business days.

6. Service Cancellation

Clients may cancel a service before work begins and receive a full refund. If cancellation occurs after work has started, a deduction will be made for the actual work completed.

7. Policy Updates

We reserve the right to modify or update this policy at any time. Updates will be posted on this page with an updated "Last Updated" date.

8. Contact

For any inquiries or refund requests, please contact us:

Email: info@adelreyad.com
Website: https://adelreyad.com

Thank you for your trust in Adel Reyad.